Have a question about a competition, an order, or how PrizePals works? Get in touch and we will get back to you as quickly as we can.
Postal address, including free postal entries
PrizePals
Prize Pals Ltd
6 Whitesands Grove
Stoke on Trent
ST3 7HT
For a free postal entry, use an unenclosed postcard (not an envelope) and write the competition name on it. See the Free Postal Entry page for what to include.
Response times
We aim to respond to all enquiries within 2 working days. See our Complaints Procedure page if you need to raise a formal complaint.
Company details
Prize Pals Ltd is registered in England and Wales, company number 17419957. Registered office: 6 Whitesands Grove, Stoke on Trent, ST3 7HT.